Returns & Exchanges
At Village Cinemas, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to generate a unique RMA number.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all labels and cinema-themed tags remain attached.
- 3.Ship It Back
Affix the pre-paid shipping label to your package and drop it off at any authorized courier location or local collection point.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.